Advances in Human Factors, Business Management and Leadership : Proceedings of the AHFE 2021 Virtual Conferences on Human Factors, Business Management and Society, and Human Factors in Management and Leadership, July 25-29, 2021, USA

Description

This book analyzes new theories and practical approaches for promoting excellence in human resource management and leadership. It shows how the principles of creating shared value can be applied to ensure faster learning, training, business development and social renewal. In particular, it presents novel methods and tools for tackling the complexity of management and learning in both business organizations and society. Gathering the proceedings of the AHFE 2021 Conferences on Human Factors, Business Management and Society, and Human Factors in Management and Leadership, held virtually on July 25–29, 2021, from USA, this book provides researchers and professionals with extensive information, practical tools and inspiring ideas for achieving excellence in a broad spectrum of business and societal activities. Advances in Human Factors and Ergonomics 2021 Preface Contents Business Excellence Startups Born Out of Academia: Structural Pattern of Monetization Failures, Rectified 1 Introduction 2 Tendency of Lack of Focus on Business Development, Sales and Marketing? 3 How Not to Fail, and How to Succeed 3.1 Customer Management Relationship is the Key 3.2 Not Focusing on Sales Process and Its Elements 4 The Importance of Timing 5 Development Tools 5.1 Business Development Assessment 5.2 Unique Competing Space 5.3 Value Sales Process 6 Conclusions and Recommendations References From Globalization Towards Localization in Sales 1 Introduction 2 Culture 3 Sales and Value 4 Summary References Sales Professionalism – A Practice Theory Study 1 Introduction 2 Conceptual Tools 3 Application and Methods 4 Summary References Future Investor Habits 1 Introduction 2 Unstable Youth 3 Social Media Glamor and Playground 4 Research 5 Young and Ethical Investing 6 The Importance of Education Saves 7 Summary References Business Management and Society: Business and Industry Ecosystem-Based Development in the Transition of the Fourth Industrial Revolution 1 Introduction 2 Theoretical Framework 3 Research Objectives, Questions, Methodology 4 Ecosystem-Based Development 5 Research Analysis and Results 6 Conclusions References Business Model Innovation in Energy Businesses: Driving Factors, Trends and Implications for the Future 1 Introduction 2 Objective and Methods of the Study 3 Discussion 3.1 Energy Consumption: From Consumers to Prosumers 3.2 Regulations: The Need of New Governance Mechanisms 3.3 Utility Companies: Change in Business Models 4 Conclusion References Addressing Financial Barriers Influencing the Adoption of Solar PV: The Role of Business Models 1 Introduction 2 Objectives and Methods of the Study 3 Discussion 3.1 Power Purchase Agreement 3.2 Loan or Financing from Local Financial Institution 3.3 Dealer Financing 3.4 Support on Net Metering Connectivity 3.5 Sale and After-Sale Services 3.6 Performance Measurement Tools and Guidance 3.7 Buyback Installed Solar PV 4 Conclusion References COVID-19 in Relation to Business and Management: A Bibliometric Analysis 1 Introduction 2 Method 3 Analysis and Results 4 Discussion and Implications References Educating Next Generation B2B Sales Experts: First Impressions of B2B Sales Competitions in South-East Asia 1 Introduction 2 Sales Competitions as an Educational Method 3 SEASAC in a Nutshell 4 Enhancement of Students’ Competences 5 Practices in B2B Sales Education 6 Matching with South-East Asian Regional Priorities in Education 7 University-Business Cooperation 8 Conclusions and Discussion References Process Optimization of Advertising Articles Using an Integrated Strategy of Production and Environmental Care 1 Introduction 2 Development 2.1 Analysis of Advertising Processes 2.2 Data Collection 2.3 Generating Options 2.4 Reduction in Source 3 Results 3.1 Estimating Reduction Levels 3.2 Calculation of Productivity Increase 4 Conclusions and Future Work References Influence of Energy Cost on Industrial Competitiveness in a Refined Tuna Protein Processing Company 1 Introduction 2 Process Analysis 2.1 Energy Consumption 2.2 Variables Correlation 3 Results 4 Conclusions and Future Work References Information Sharing in Industrial Symbiosis 1 Introduction 2 Theoretical Background 2.1 Drivers and Barriers for Industrial Symbiosis 2.2 Information Sharing in Circular Economy 2.3 Information Flows in Circular Economy 2.4 Digitalization and Circular Economy 3 Methodology 4 Results 4.1 How Information Flows in Industrial Symbiosis and What Are the Gaps or Discontinuities? 4.2 What is the Value Potential of Missing Information and What Are the Barriers to Share or Obtain It? 4.3 How Companies See the Role of Digitalization in the Development of Industrial Symbiosis and Are They Willing to Take Advantage of It? 5 Discussion References An Effective Strategy for Safety Management and Enhanced Productivity in Construction Industry 1 Introduction 2 Safety in Construction Industry 3 Research Methodology 4 Findings and Discussion 4.1 Implementation of EAP 4.2 Use of Safety Tools 4.3 Improvement of Safety Due to worker’s Skillfulness 4.4 Reduction of Overtimes 5 Conclusion References Site Accidents in the South African Construction Industry: Cleaning the Augean Stables 1 Introduction 2 Site Accidents 3 Measures for Curbing Site Accidents 4 Research Methodology 4.1 Results 4.2 Discussion of Findings 5 Conclusion and Recommendations References Business Management and Society: Competences and Innovation Examining the Complexities Between Policy Development and Innovation 1 Introduction 2 Defining the Issue 3 Importance and Discussion 4 Data Analysis and Findings 5 Recommendations 6 Conclusion References Digitalization of Bio-Based Value Chains 1 Introduction 2 Theoretical Framework 3 Research Questions and Methodology 4 Bio Based Value Chain in Digital Context 5 Conceptual Model for SmartBio Value Chain 6 Conclusions References Assessment of the Forecasting Capacity of the Bankruptcy Prediction Models in Companies Listed on the Stock Exchange in Chile and Brazil 1 Introduction 2 Methodology 3 Conclusions References Requirements for a Human-Centered Automotive Development Process: Results of a Case Study from the Perspective of Demographic Change 1 Introduction 1.1 Motivation and Aim of the Paper 1.2 State of Research 2 Methodology 2.1 Case Study 2.2 Industrial Project Concerning Demographic Development 3 Results 3.1 Findings from “Ergonomic Workplace Design” 3.2 Findings from “Age-appropriate and Skill-appropriate Workplace Design” 3.3 Findings from “Intergenerational Knowledge Transfer” 3.4 Findings from “Personnel Development” 4 Conclusion and Outlook References Analysis to the Chilean Pension Fund System, Comparing Stochastic Technical Frontier and Envelop Technical Frontier Methodologies 1 Introduction 2 Technical Efficiency Frontier 3 Methodology 4 Results and Conclusions 5 Conclusions References Peculiarities of Psychologists’ and Social Pedagogues’ Work in Terms of Quarantine 1 Introduction 2 Methodology 3 Results 4 Conclusion References Felt Justice. Correlations Between University Students and University Personnel 1 Literature 2 Research 2.1 Initial Sample 2.2 Analysis 3 Results 4 Conclusions and Discussion References User Survey Based on Household Product Consumption Experience 1 Introduction 1.1 Background 1.2 Problem Discover 2 Literature Review 2.1 Service System Design 2.2 Previous Work 3 Research Framework 4 Results 4.1 Field Study 4.2 Quantitative Validation 5 Conclusion References A Model for Demonstrating the Benefits of Weight Health and the Monetary Value for Changing Obesity Treatment into an Investment 1 Introduction 2 Overweight and Obesity is a Complex Challenge 2.1 Complexity of Treating Obesity 2.2 Benefits of Reducing and Preventing Obesity and Overweight 3 Weight Health as an Useful Health Paradigm in Preventing and Treating Overweight and Obesity 3.1 The Concept of Weight Health 4 Conclusions and Future Research References Consumer Extraversion, Novelty Seeking, and Use of Mobile Instant Messaging (MIM) 1 Introduction 2 Theoretical Framework 3 Methods 4 Results 5 Discussion and Implications References The Gap Between Theory and Reality in Retail Internationalization Research in China: An Analytical Perspective and Future Research Directions 1 Introduction 2 Current Situation of Retail Internationalization in China 2.1 Actuality of Innovative Multinational Retailers from Developed Countries 2.2 Actuality of International Retailers from Developing Countries 3 Examination of Existing Research 3.1 Theory of Retail Internationalization 3.2 Limitations of Existing Research and Positioning of This Research 4 New Analytical Perspective 4.1 Value Network 4.2 Value Network in Retailing 5 Conclusion References Exploring the Relationship Between Ethical and Sustainable Consumption in Short Supply Chains: A Literature Review 1 Introduction 2 Literature Review 2.1 Sustainable Development 2.2 The Project SDGsConsum to Achieve the Sustainable Development Goal 12 and Challenges Due the COVID 19 Pandemic 2.3 Sustainable Consumption on Pandemic Times 2.4 Short Supply Chains 2.5 Ethical Consumption 3 Methodology 4 Results 5 Discussion 6 Conclusion References Purchase Decision-Making Factors of Cultural and Creative Products in Colleges and Universities Based on DEMATEL 1 Introduction 2 Analysis of Factors Impacting Students’ Purchase Decision on Cultural and Creative Products in Colleges and Universities 2.1 Literature Reading 2.2 Introduction of Purchase Decision Impact Factors 3 DEMATEL Analysis Method 3.1 Introduction of DEMATEL Analysis Method 3.2 Analysis of Questionnaire Survey Data 3.3 Establishment of Cause-and-Effect Diagram 4 Thinking Based on Survey Findings 4.1 Improving the University Brand Construction 4.2 Strengthen the Trans-Brand Cooperation 4.3 Launch Various Products Based on Consumption Scenarios 4.4 Conduct Innovative Design by Combining University Cultural Elements 5 Conclusion References Competencies Required in Future Working Life 1 Introduction 2 Theoretical Background 2.1 Cycloid – Self-evaluation Application 3 Results 4 Conclusions References The Effect of Research, Development and Innovation (RDI) on Companies’ Financial Activity Capabilities: A Case Study of SME-Companies in Finland 1 Introduction 2 Forecasting of the Financial Benefits of RDI-Investment 2.1 Cash Flow Statement and Cash Flow Forecasting 2.2 Estimating Return on Capital of the RDI-Investment with Cash Flow Earnings 3 The Study: Methods and Data 3.1 Size and Fields of the Companies 3.2 Methodology for Dividing the Companies to RDI-Positive and RDI-Negative 4 Results 4.1 Difference in Cash Flow Earnings 5 Conclusions and Future Research References Adversity or Opportunity? Exploring the Effect of COVID-19 on Ghana’s Informal Economy 1 Introduction 2 Conceptualization 2.1 COVID-19 Pandemic: Africa’s Situation 2.2 The Informal Sector in Ghana 3 Methods 3.1 Research Design and Procedures 3.2 Participants 4 Results 4.1 Factors Driving Entry into Informal Sector 4.2 Adversity Due to COVID-19 Pandemic 4.3 Opportunities Amidst the Pandemic 4.4 Mitigating Measures to Reduce Impact of Pandemic 5 Discussion 6 Limitations, Implications and Future Research Directions 7 Conclusion Appendix References Value Creation at the Private and Public Sector Interface 1 Introduction 2 Framework of Value Creation 3 Research Approach and Methodology 4 Results 5 Conclusions References Psychosocial Toxicology and Mobbing in Mining Material Transport Drivers 1 Introduction 2 Method 2.1 Inventory of Instruments Used 2.2 Inclusion Criteria 2.3 Exclusion Criteria 3 Results 3.1 Individual Conditions 3.2 Intra-employment Conditions 3.3 Stress Conditions 4 Discussion 5 Conclusions References Transforming Quantity Surveying Firms in South Africa Through Digitalisation 1 Study Background 2 The Use of Digitalisation Systems in Quantity Surveying 2.1 CostX 2.2 DimensionX 2.3 PriMus TAKEOFF 2.4 WinQS 2.5 Building Information Modeling (BIM) 2.6 Microsoft Excel 2.7 Revit 2.8 AutoCAD 2.9 CCS 2.10 Prism 2.11 QSCAD 3 Results and Discussions 3.1 Tools Adopted by Quantity Surveying Firms 3.2 The Benefits of Implementing Digitalisation in Quantity Surveying 4 Conclusion References Economic Challenges Facing the Adoption of Sustainable Construction Delivery in The South Africa Construction Industry 1 Introduction 2 Methodology 2.1 Data Analysis 2.2 Mean Item Score 3 Discussion of Result 4 Implications of Findings 5 Conclusion References Human Technology Approach to Governance The Construction Professional’s Kanohi Kē: The Road to Purpose-Fit Selection for New Zealand 1 Introduction 2 Literature Review 2.1 Turnover 2.2 Personality 3 Research Method 4 Research Limitations 5 Data Analysis and Findings 6 Conclusion References How Much Immersive is Virtual Reality? Evidence from VR-Based Managerial Competency Assessment Tool Testing 1 Introduction 2 Framework of Immersive VR-Based Tool for Managerial Competencies’ Assessment 3 Methodology 4 Results 5 Conclusions References The Role of the Project Manager in Delivering Design-Build Projects 1 Introduction 2 Roles and Responsibilities of Project Managers on DB Projects 3 Project Success Components 4 Project Success Factors 5 Linking Project Success Components and Factors 6 Conclusion and Recommendations References Leadership in the Media Industry: Theoretical Approach 1 Introduction 2 Leadership in the Media Industry 3 Latest Research 4 Conclusions References An Improved Method to Determine the Weight of Evaluation Index Based on Group Decision-Making Theory and Analytic Hierarchy Process 1 Introduction 2 Methods 2.1 Group Decision Making Theory Process 2.2 AHP Process 3 Examples 4 Conclusion References Human Factors in Work Environments Influencing Parameters for the Development of Adaptive HMIs & Requirements for the Categorization of Control Functions Generated via Expert Knowledge 1 Introduction 2 Delphi Method 2.1 Experts 2.2 Expertise 3 Research Questions 4 Results 4.1 First Round 4.2 Second Round 4.3 Overall Results 5 Conclusion References Using ACDC Model to Characterize Temporal Leadership Dynamics in Dyad Cooperation 1 Introduction 2 Data Set 3 Analysis 3.1 Style of Leadership 3.2 Fluctuations of Leadership Over Time 4 Conclusion References Human Behavior in Organizational Context Designing Sustainable Organizations - A Framework with a Joint Focus on Wellbeing and Organizational Performance in Workplaces 1 Introduction 2 Background 3 Methods 3.1 Data Collection 4 Results and Discussion 5 Conclusion References Leveraging Collaborative Crowdsourcing to Empower Workers to Improve Their Organizations 1 Introduction 2 Background: Collaborative Crowdsourcing Research 3 GECKOS – Generating Employee Crowdsourced Knowledge for Organizational Solutions 4 Challenges and Lessons Learned 4.1 Designing a Crowdsourcing System that Can Successfully Support Collective Action by Workers to Improve Their Organization 4.2 Conducting Research with, and Providing Value to, Our Partner Organizations and Their Workers 5 The Future of Collaborative Crowdsourcing in the Workplace References The Influence of Modern Information Technology on College English Teaching Under the Background of Educational Information 1 Introduction 2 The New Concept in Educational Technology Theories 3 Approaches of Integration 3.1 Connotation and Extension of Integration 3.2 Overview of Previous Attempts 3.3 Integration of Information Technology into College English Teaching 3.4 Change the Assessment Method 4 Conclusion References Agile CMII: A Methodology for Assessing Social Project Impacts Within Agile Contexts 1 Introduction 2 Agile Transformation for Organizational Settings 3 CMII Model: Background and Evolution Towards Agile Settings 4 Agile CMII: A Proposal 5 Conclusion and Next Steps References Network for Disease-Specific Networking Strategy to Increasing of Public Value: Latvia’s Approach 1 Introduction 2 Reform Policy Challenges to Improve Proliferation and Coordination of Clinical Services 2.1 Transformations of the Value-Based Health Care Concept 2.2 Networking to Enhancing Public Value 3 Conclusion References Author Index