ENGLISH

Microsoft Dynamics CRM 2011 Step by Step

By Mike Snyder , Jim Steger , Brendan Landers

Book information

Publisher
Microsoft Press
Year
2011
ISBN
0735648905, 9780735648906
Language
english
Format
PDF
Filesize
23 MB (24059617 bytes)
Edition
1
Pages
448\448
Orientation
yes
Scanned
no
Time added
2012-03-17 06:00:00

Description

The smart way to learn Microsoft Dynamics CRM 2011—one step at a time! Use the easy-to-follow lessons to master the fundamentals of creating and managing accounts; working directly within familiar tools such as Microsoft Outlook®; tracking customer activity and communications; managing campaigns, leads, quotes, contracts, and orders; and employing basic to advanced reporting capabilities. Includes downloadable, ready-made practice files and complete Book.

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