UX on the Go: A Flexible Guide to User Experience Design

Description

Designed with flexibility and readers’ needs in mind, this purpose driven book offers new UX practitioners succinct and complete intructions on how to conduct user research and rapidly design interfaces and products in the classroom or the office. With 16 challenges to learn from, this comprehensive guide outlines the process of a User Experience project cycle from assembling a team to researching user needs to creating and veryifying a prototype. Practice developing a prototype in as little as a week or build your skills in two-, four-, eight-, or sixteen-week stretches. Gain insight into individual motivations, connections, and interactions; learn the three guiding principles of the design system; and discover how to shape a user’s experience to achieve goals and improve overall immediate experience, satisfaction, and well-being. Written for professionals looking to learn or expand their skills in user experience design and students studying technical communication, information technology, web and product design, business, or engingeering alike, this accessible book provides a foundational knowledge of this diverse and evolving field. A companion website will include examples of contemporary UX projects, material to illustrate key techniques, and other resources for students and instructors. Access the material at uxonthego.com. Cover Half Title Title Page Copyright Page Dedication Table of Contents List of Figures Acknowledgments Introduction Welcome to User Experience on the Go Defining User Experience Three Principles First Principle Second Principle Third Principle Good News Bad News Filling in the Gaps A Week in the Life of a UX Professional When to Observe and Interview A Note about Face-to-Face vs. Virtual Teams Using This Book The Stretch Challenges 1 Take an Active User Experience Stance Do, Observe, Think Just Temperate Brave Action UX Team Justice Manifesto UX Project Plan Preliminary Fieldwork UX Scavenger Hunt Challenge #1: Finding Your Future Network UX Story: Iterating an Orphaned Girls’ School in South Sudan Conclusion 2 Build Your Temporary Team Team Assembly Design Studio Role Card Standup Project Profile Team Meetup Challenge #2: Build a UX Lair Conclusion 3 Map Your Best UX Cycle UX Inventory Connect the Dots Building Additional Team Support Opportunity Workshop Project Précis Requirements Challenge #3: Plant a UX Garden Conclusion 4 Find and Understand Your Users What Can Be Measured or Characterized Meeting and Engaging with Users Agile Ethnography Direct Participant Recruiting Participant Consent Form Remote Participant Recruiting When You Can’t Meet with Users Bodystorming Heuristic Audit Usability Heuristic Audit Gestalt Principles Strategize Your User Research Research Plan Effort vs. Value Diagram Challenge #4: Create a Listening Practice 5 Ask, Observe, and Involve Users Contextual Observation Setting Structure of the Observation Observational Notes Interviews Setting Demeanor Structuring the Interview User Diaries Unlocking the Potential of Diary Studies Camera Studies Task Analysis Scope Conducting a Task Analysis Value Challenge #5: Conduct a Five-Second Test 6 Design with Users User Swarms Co-Designing UX Story: Designing a Social Robot for Teens: Starting from Scratch Challenge #6: Write a Story about Co-Evolving Your Interface and Society 7 Test and Begin to Sift through the Data Affinity Wall Sprint Benchmark Test A/B Test Sentiment Study Card Sort Hosting a Card Sort Variations in Card Sorting Online or Digital Card Sorts Challenge #6: Create a Data Dashboard Challenge #7: Host a User Trivia Contest 8 Collect and Analyze the Data Validity Qualitative Data Analysis Transcript Analysis Coding Transcripts Diary Study Analysis Quantitative Research Analysis Benchmarking A/B Test Analysis Sentiment Study Data Eye tracking Study Data Tree Test Data Card Sort Data Conclusion Challenge #8: Host a Data Analysis Party 9 Find the Story in Your Data Stories Are Time Machines Concept Stories and Usage Stories Where to Start Your Story Concept Stories Usage Story Guided Discovery Map Challenge #9: Perform Your User Story Conclusion 10 Present Data to Users, Team Members, and Stakeholders Mode of Presentation Case Study Findings Report PechaKucha Insight Blog Challenge #10: Create a Data Cartoon Conclusion 11 Persuade with Personas Proto-Persona Persona UX Story: Personas at Mayo Clinic Challenge #11: Create a Persona Village Conclusion 12 Manifest Your Idea in Sketches From Scribbles to Sketches Sketching Sketch Sprint Variation: Sketch with Clients and Stakeholders Sketchboard Infographics Nest the Data in a Story Craft an Overall Image Scheme Simplify the Image Make It as Small as Possible Storyboards Challenge #12: Sketch Your Team’s Work Week Conclusion 13 Wireframes and Mockups Wireframes Mockups Combine and Transform UX Story: Wireframing an Educational Flow Challenge #13: Create an Interface Documentary Conclusion 14 Create a Prototype or Minimum Viable Product, and Test It Prototype UX Story: Prototyping a Food Locker Minimum Viable Product Usability Test Report UX Story: Creating an App MVP for a Community Arts Challenge Challenge #14: Take Your MVP or Mockup on Tour Conclusion 15 Capture the Lessons and Disassemble the Team Capture the Lessons of the Cycle Procedures Task Board Cleanup Retrospective Project Autopsy Team Reflection Challenge #15: Hold a Reverse Ice-Breaker Conclusion 16 Prepare to Do It Again UX Brown Bag Meeting Interface Pageant Pop-Up UX User Safari User Ecology Blueprint Challenge #16: Apply One UX Research Technique to Your Workplace Index