Digitalisation: Opportunities and Challenges for Business: Volume 1

Description

This book addresses the implications of technology, entrepreneurship, and business ‎‎development gadgets ‎for applications in societies. In this book proceedings, we attempt to address the importance and impact of digitalization and ‎on business development in the context ‎of economic ‎diversity, that is through various propositions of ‎modern technology and entrepreneurial ‎actions, and through the lens of case studies, experiments, empirical ‎assessments, just to name a ‎few research methodological stances and approaches.‎ This book highlights a range of topics in the fields of technology, ‎entrepreneurship, business administration, accounting, and economics that can contribute to business ‎development in developing countries,  such as learning machines, artificial intelligence, big data, ‎deep ‎‎learning, game-based learning, management information system, ‎accounting information ‎system, knowledge management, entrepreneurship and social enterprise, corporate social responsibility and sustainability, business policy and strategic management, international management and organizations, organizational behavior and HRM, operations management and logistics research, controversial issues in management and organizations, turnaround, corporate entrepreneurship, and innovation, legal issues, business ethics, and firm governance, and firm financial affairs, non-traditional research, and creative methodologies. This book is ideal for academicians, activists, curriculum ‎developers, researchers, professionals, administrators, and policymakers. The readers of this book could gain an up-to-date know-how on state-of-the-modern technology, entrepreneurship, and business development and achievements in this regard from the research standpoint of view. Preface Contents Digital Economy, Business Innovation, Technology and Covid-19 Building Information Modeling for Risk Management: A Literature Review 1 Introduction 2 Research Methodology 2.1 Network Development and Analysis 3 Results and Discussions 3.1 Chronologic and Geographic Evolution 3.2 Network Analysis 4 The Relevance of the BIM Formation 5 Conclusion References Knowledge and Preferences of Urban Population of Bengaluru: Fortified vs. Non-fortified 1 Introduction 2 Objectives of the Study 3 Materials and Methods 4 Results 5 Summary and Conclusion References Economic and Social Challenges of Dialysis During the COVID-19 Pandemic 1 Introduction 2 Review of Literature 3 Research Methodology 3.1 Statement of the Problem 3.2 Objectives 4 Data Analysis and Interpretation 5 Results and Discussion 6 Summary and Conclusion References Features of the Selection of Foreign Securities for Investment Activities 1 Introduction 2 Materials and Methods 3 Results and Discussion 4 Conclusion References Efforts to Increase Core Capital for Core Capital Bank Group Base on Regulation 1 Introduction 2 Literature Review 2.1 Financial Services Authority 2.2 Bank Soundness, CAMEL, RGEC 3 Research Methods 3.1 Result 4 Discussion 5 Conclusion References Cyclicality as a Manifestation of the Volatility of Economic Systems at the Sectoral Level 1 Introduction 2 Literature Review and Methodology 3 Methodology 4 Research Results 5 Conclusions References Conditional Conservatism in Islamic Banks During the COVID-19 Pandemic 1 Introduction 2 Literature Review 3 Hypotheses Development 4 Research Model 5 Data 5.1 Data Collection 5.2 Data Description 6 Main Results 7 Robustness Tests 8 Additional Test - The Basu (1997) Model 9 Conclusion References An Assessment of Corporate Zakat Payment During Covid-19 Pandemic 1 Introduction 2 Literature Review 3 Research Method 4 Analysis 5 Conclusion References The Role of Blockchain Technology in the Management of Waqf 1 Introduction 2 Literature Review 2.1 Waqf System in Malaysia 2.2 Blockchain Mechanism and Characteristics 2.3 The Role of Blockchain in Waqf Management 3 Methodology 4 Result and Discussion 4.1 The Practices of Waqf System in Malaysia 4.2 The Role of Blockchain in Waqf Management 5 Conclusion References Prospects of Using Digital Technologies in the Activities of Agricultural Enterprises 1 Introduction 2 Literature Review 3 Methodology 4 Results 5 Discussion 6 Conclusions References A Sir Model for Viral Growth of Coronavirus: A System Dynamics Approach 1 Introduction 2 Research Methodology 3 Results and Discussion 4 Conclusion References The Influence of Green Knowledge Sharing and Green Organizational Commitment on Green Competitive Advantage: The Mediating Role of Green Innovation 1 Introduction 2 Objective and Structure of Research 3 Literature Review 3.1 The Influence of Green Knowledge Sharing on Green Inovation 3.2 The Influence of Green Organizational Commitment on Green Innovation 3.3 The Influence of Green Knowledge Sharing on Green Competitive Advantage 3.4 The Influence of Green Organizational Commitment on Green Competitive Advantage 3.5 The Influence of Green Innovation on Green Competitive Advantage 3.6 The Mediating Role of Green Innovation 4 Methodology and Approach 5 Result and Discussion 5.1 Respondents’ Characteristics 5.2 Validity and Reliability Test 5.3 Hypothesis Test 5.4 Discussion 6 Conclusion References Examining the Impact of Strategic Thinking on Organizational Innovation: The Moderating Role of Autonomy: A Study at Jordanian Information Technology Companies 1 Introduction 2 Research Model 2.1 Strategic Thinking with Organizational Innovation 2.2 Autonomy 3 Research Methodology 3.1 The Study Population, Sample and Sampling Unit 3.2 The Study Measure 3.3 The Questionnaire Reliability 4 The Statistical Analysis Results 4.1 Descriptive Statistics Analysis 4.2 Hypotheses Testing 5 Results 6 Discussions 7 Conclusions and Recommendations References Analysis and Forecasts of the Impact of Non-performing Loans on the Economy in Pandemic Conditions 1 Introduction 2 Methodological Bases 3 Results and Discussion 3.1 General Overview and Foreign Trends 3.2 Correlational Analysis of the Influence of Different Actors on Non-performing Loans and the Economy 3.3 Analysis and Forecast of the Impact on the Economy 4 Conclusions References Leadership Styles Adopted by Scottish Micro-businesses During the COVID-19 Pandemic 1 Introduction 1.1 Leadership 1.2 COVID-19 1.3 Impact of Small to Medium Enterprise 1.4 A Review of Studies on Leadership Styles and Productivity 1.5 Methods 1.6 Results and Discussion 1.7 Development of Theoretical Frameworks/Models Investigating Leadership 1.8 Conclusions and Recommendations References COVID-19 and Digitizing Accounting Education: Theory and Literature Review 1 Introduction 2 Literature Review 2.1 Critical Analysis of the Change in the Modes of Accounting Education 2.2 Critical Analysis of the Digitalization that Occurred Before the Pandemic 2.3 Critical Analysis of the Benefits of Digitalized Accounting Education 2.4 Critical Analysis of the Issues in Imparting Accounting Knowledge Online 3 COVID-19 and Digitizing Accounting Education: Empirical Evidence from the GCC 3.1 Digitizing Accounting Education 3.2 COVID-19 and the Evaluation Process of Accounting Students 3.3 Online Teaching Self-efficacy of Faculty Members 3.4 Lecture Timing During the COVID-19 Pandemic 3.5 Insights into Accounting Education in a COVID-19 World 4 Model 5 Conclusion References Impact of COVID-19 on Knowledge Management: The Double Edged Sword of Big Data 1 Introduction 1.1 Can Big Data Always Help? 2 Recommendation and Conclusion References Impact of Job Crafting on Employee Performance While Working-From-Home 1 Introduction 2 Literature Review 2.1 Job Crafting: A Conceptual Introduction 2.2 Previous Literature on Job Crafting and Its Influence on Employees 2.3 Relationship Between Job Crafting and Job Embeddedness 2.4 Summary of Literature 2.5 Literature Gap 2.6 Theoretical Foundation 3 Work from Home (WFH) 4 Conclusion References Managing Small and Medium Enterprises (SMEs) During Unexpected Situations: Strategies for Overcoming Challenges 1 Introduction 2 Literature Review 2.1 Abrupt Change 2.2 Crisis Management 2.3 Innovation 2.4 Support and Guidance 2.5 Overcoming Challenges 2.6 Crises in Light of Digital Transformation 2.7 Recovery Phase 3 Conclusion and Future Work References Impact of FinTech on the Sustainable Development of Bahrain During Covid-19 Pandemic 1 Introduction 2 Literature Review 2.1 Stimulus Organism Response Theory 2.2 Emergence of Fintech 2.3 Fintech and Sustainable Development 3 Conclusions 3.1 Summary of Thesis 3.2 Conclusion 3.3 Implications 3.4 Limitations of the Study 3.5 Suggestions for Future Research References Artificial Intelligence AI, TechManagement, Entrepreneurship and Development Gender Divergence on Entrepreneurial Proclivity – An Empirical Analysis of Polytechnic Diploma Holders 1 Introduction 2 Literature Review 3 Research Gap 4 Research Objectives 5 Research Methodology and Design 5.1 Research Framework 5.2 Hypotheses Formulation 5.3 Research Instrument and Reliability 6 Data Analysis, Results and Discussions 6.1 Demographic Profile of Study Respondents 6.2 Independent Sample T-Test on Entrepreneurial Proclivity on the Basis of Gender 6.3 Chi-Square Test of a Set of Attributes Associated with Entrepreneurship Image on the Basis of Gender 6.4 One-Sample T-Test for Obstacles on the Basis of Gender Towards Becoming Entrepreneurs 7 Conclusion and Managerial Implications References Mediating Role of Business Tactics on the Relationship Between Entrepreneurial Resilience and Business Survival – A Study Across Micro Entrepreneurs in Bangalore 1 Introduction 2 Review of Literature 3 Discussion and Results 3.1 Demographic Profile of the Respondents 4 Conclusion References A Study on Career Choice as Entrepreneurs Among Undergraduate Students in Bangalore 1 Introduction 2 Review of Literature 3 Objectives of the Study 4 Data and Methods 4.1 Procedure 4.2 Domain of the Study 4.3 Data Analysis 4.4 Study Instrument 4.5 Research Gap 4.6 Research Methodology 4.7 Hypothesis of the Study 4.8 Conceptual Framework 4.9 Data Analysis and Interpretation 5 Discussions and Conclusion References Big Data in I-O Psychology and HRM: Progress for Research and Practice 1 Introduction 1.1 Big Data’s Nature and Management 2 Big Data Infrastructure 2.1 Big Data Skill Gaps 2.2 Addressing the Skills Gap 3 Big Data Visualization 3.1 Visualizations Can Provide an Audience 3.2 Two Info Graphic Hints 4 Big Data Algorithms 4.1 Evolving Analytical Methods, Graduate Training, and Big Data 4.2 What’s New with Big Data Analyses? 5 Capitalizing on Unstructured Data 5.1 High P-to-N Ratios 5.2 Parsimony, Statistical Power, and Analysis Need P and N 5.3 Identifying Nonlinearity and Interactions 6 Acting on Model Selection Uncertainty 6.1 Considering the Purpose for the Methods Review 6.2 Measurement Techniques 6.3 Serious Games and Gamification 6.4 Data from Internet of Things Devices 6.5 Cameras/Biometric Information 6.6 Social Media 6.7 Text or Sentiment Analysis 6.8 Mobile Sensors 6.9 Public Data Repositories 6.10 Traditional Data on Human Resources and Organizations 7 Privacy, Ethical, and Legal Considerations 7.1 Ethical Codes and Standards 7.2 Legal Requirements 8 Conclusion References Conceptual Principles of Choosing Rational Forms of Labor Organization of Personnel of Motor Transport Enterprises 1 Introduction 2 Literature Review 3 Research Methodology 4 Results 5 Conclusion References Impacts of PR and AI on the Reputation Management: A Case Study of Banking Sector Customers in UAE 1 Introduction 2 Literature Review 2.1 Artificial Intelligence in Public Relations 2.2 Emotional Intelligence in Artificial Intelligence 2.3 Artificial Intelligence in Reputation Management 2.4 Symmetric Communication for Reputation Management Purposes 3 Theoretical Framework 4 Methodology 4.1 Sampling Approach 4.2 Research Ethics 5 Analysis and Study Findings 6 Discussion and Conclusion 6.1 Limitations and Contributions References Production and Institutional Contribution to the Competitiveness of MSMEs: The Mediation Role of MSME Performance Based on Green Economy 1 Introduction 2 Literature Review and Hypotheses 2.1 MSME Performance 2.2 Production 2.3 MSME Institutions 2.4 Competitiveness 2.5 Green Economy 2.6 Relationship Between Variables 3 Methodology 4 Results 5 Conclusion 5.1 Managerial Contribution 5.2 Limitation and Recommendation for Future Research References Does Financial Literacy or Digital Literacy Determine a Consumer Use of FinTech? 1 Introduction 2 Literature Review 2.1 Theoretical Framework 2.2 Hypotheses 3 Research Methodology 4 Data Analysis 4.1 Measurement Model Assessment 4.2 Structural Model Assessment 5 Conclusion and Discussion 5.1 Implication of the Study 5.2 Limitations and Recommendations for Further Research References A Conceptual Model for Servant Leadership and Organizational Citizenship Behavior 1 Introduction 2 Review of the Literature 2.1 Servant Leadership 2.2 Organizational Citizenship Behavior 2.3 Relational Identification 2.4 Perceived Organizational Support 2.5 Workplace Loneliness 3 Conceptual Framework 3.1 Servant Leadership and Organizational Citizenship Behavior 3.2 The Mediating Effect of Relational Identification 3.3 The Mediating Effect of Perceived Organizational Support 3.4 The Chain Mediating Effect of Relational Identification and Perceived Organizational Support 3.5 The Moderating Effect of Workplace Loneliness 4 Conclusion 5 Recommendations and Limitations 5.1 Recommendations 5.2 Limitations 6 Future Research Suggestions References The Effect of Supply and Demand Attributes Towards of Talent Shortage: A Mixed Method Approach 1 Introduction 2 Literature Review 2.1 Talent Shortage 2.2 Supply and Demand of Talent 2.3 Talent Management 3 The Mixed Method 3.1 Research Design 4 Finding 5 Conclusion 6 Discussion References Financial and Economic Basis of Ensuring the Competitive Potential of the Enterprise 1 Introduction 2 Literature Review and Methodology 3 Research Results 4 Conclusions References The Impact of Bahrain’s Adaptive Sports on Quality of Life 1 Introduction 2 Literature Review 2.1 Public Sector 2.2 Physical Activities and Quality of Life 3 Research Methodology 4 Conclusion References Justification of Directions of Agricultural Waste Usage as Biomass 1 Introduction 2 Methodology 3 Literature Review 4 Results 5 Conclusions References Insurance Instruments in Covering Foreign Economic Risks of an Enterprise: Ukrainian Experience 1 Introduction 2 Literature Review 3 Purpose of the Study 4 Methodology 5 Findings and Discussion 6 Findings and Discussion References The Role of Strategic Leadership in Improving Business Performance (The Implementation Case of Metaverse Oriented Health Safety Environment/HSE) 1 Introduction 2 Literature Review 2.1 Strategic Leadership: Contribution to the Metaverse Business World 2.2 Metaverse the Real World of Digital Energy 3 Research Method 4 Research Result and Discussion 5 Conclusion and Implication 6 Limitation and Future Research Directions References Methods of Calculating the Integrated Indicator for Assessing the Socio-Economic Development of the Territory: A Marketing Approach 1 Introduction 2 Literature Review 3 Materials and Methods 4 Results and Discussion 5 Conclusions References Exchange Rate Volatility and Its Impact on FDI Inflows in India Using Maki Cointegration Approach 1 Introduction 2 Review of Literature 2.1 Effects of Exchange Rate on FDI 2.2 Effects of Exchange Rate Volatility on FDI 2.3 Measures of Volatility 3 Data Collection and Econometric Modelling 3.1 The Model 3.2 Measuring Exchange Rate Volatility 3.3 Maki (MBk Approach) 3.4 The ARDL Bound Testing Approach to Cointegration 4 Results 4.1 Maki Cointegration Approach 5 Conclusion References Growth of Farm Mechanization in Karnataka: A Longitudinal Study 1 Introduction 2 Literature Review 3 Objectives of the Study 3.1 Scope of Study 3.2 Methodology of Study 4 Summary of Findings, Conclusion and Suggestions 4.1 Findings of the Study 4.2 Conclusion 4.3 Suggestions References Understanding the Use of Artificial Intelligence (AI) for Human Resources in the Dubai Government 1 Introduction 2 Literature Review 2.1 Future of Artificial Intelligence in HR Government 2.2 Artificial Intelligence in the UAE 2.3 Use of (AI) Applications in UAE Human Resource 3 Research Approach 4 Analysis and Results 5 Discussion on Results 5.1 Conclusion and Future Research References The Impact of Fatigue on Workers at Dubai Airport: Experimental Study 1 Introduction 2 Literature Review 3 Methodology 4 Result 4.1 Causes and Effects of Fatigue 4.2 Strategies to Reduce Fatigue 5 Conclusions References Challenges for Supply Chain Management (Logistics Management) in Petroleum Industry 1 Introduction 2 Literature Review 2.1 Supply Chain Management System in Petroleum Industry 2.2 Uses of Inventory and IT in SSCM in the UAE Petroleum Industry 2.3 Barriers to Effective Supply Chain Management 2.4 Obstacles in Case of Sustainable Supply Chain 2.5 Theories in SCM 3 Material and Methods 3.1 Research Approach 4 Analysis and Result 5 Conclusions References Economic and Political Challenges of Development in Ukraine Industry 4.0 1 Introduction 2 Source Review 3 Purpose of Study 4 Methodologies 5 Conclusions and Discussions 6 Conclusions References Assessing the Service, Information, and Website Quality of the Opera Student Information System at the University of Business and Technology (UBT) 1 Introduction 2 Literature Review 3 Methodology 4 Results 5 Discussion 6 Conclusion References Role of Remittance in Trade Deficit and Poverty Reduction - A Recent Account of an Asia Pacific Story – Bangladesh, India, Pakistan and Philippines 1 Introduction 2 Reviews of the Related Literature and Proposed Relationships in the Conceptual Model 3 Methodology, Design of the Study and Data Collection Procedure 4 Results and Data Analysis 4.1 A Glimpse Over Immigration 4.2 Personal Remittances 4.3 Personal Remittances - Projected 4.4 Personal Remittances to GDP – Actual 4.5 %Personal Remittances to GDP – Projected 5 Current Account Balance (Bop, Current US Million ) and Personal Remittances Received 6 Examining Remittances Impact on Poverty Reduction 6.1 Examining Remittances Impact on Poverty Reduction Using a Moderate Assumption 7 Interesting Facts 8 Limitation 9 Recommendations 10 Conclusion References Research Advances on Financial Technology: A Bibliometric Analysis 1 Introduction 1.1 Research Questions 2 Materials and Methods 3 Results and Discussion 3.1 Scientific Output Evolution 3.2 Keywords Analysis 3.3 Network of Authors 3.4 Documents 3.5 Institutions and Countries’ Productivity 3.6 Countries 4 Conclusion and Future Work 5 Limitations of Research References The Impact of Artificial Intelligence on Enhancing Human Resource Management Functionality 1 Introduction 2 Literature Review 2.1 Artificial Intelligence 2.2 Integrating Artificial Intelligence into Human Resources Management Functions 3 Conclusion References Applying Lean Six Sigma to Architectural Consultation Office Using Artificial Intelligence Technology 1 Introduction 1.1 Purpose of the Study 2 Literature Review 2.1 Lean Manufacturing 2.2 Six Sigma 2.3 Lean Architecture Engineering 3 Perspectives 3.1 Objectives 3.2 Modeling of the Case Company 4 Results and Discussion 4.1 Introduction 4.2 Interpretation 5 Conclusions and Recommendations 5.1 Conclusion 5.2 Recommendations References Integrating Vulnerability Assessment and Quality Function Deployment with Risk Management Process to Reduce Project Delay 1 Introduction 2 Literature Review 2.1 Project Management 2.2 Risk Management 2.3 Quality 4.0 and Quality Function Deployment 2.4 Vulnerability Assessment 3 Methodology 3.1 Risk Register 3.2 Quality Function Deployment (QFD) 3.3 Vulnerability Assessment 4 Case Study 5 Managerial Insights 6 Conclusion and Recommendations References Using Artificial Intelligence (AI) in the Management Process 1 Introduction 2 AI Applications in Business Management 3 Best AI Applications in Management in 2020 4 Examples of Using AI Applications in Management 5 Project Planning Methods That AI Can Help With 6 AI Features 7 Examples of Using AI in Business 8 What are the Benefits of AI in Business? 9 The Role of AI in Making Business Decisions 10 The Challenges of AI in Business Management 11 Conclusion 12 Study Recommendations References Artificial Intelligence in the Process of Training and Developing Employees 1 Introduction 2 Literature Review 2.1 Human Resource and Intersection of Artificial Intelligence 2.2 Meta-cognitive Theory 2.3 Theory of Deliberate Practice 2.4 Ways in Which AI is Reinventing Human Resource Process 2.5 Artificial Intelligence Recruiters and Its Impact on Labor Force 2.6 Scope of the Study 3 Research Methodology 3.1 Research Model 3.2 Research Methods 4 Results 5 Discussion 6 Conclusion References Artificial Intelligence Application in the Fourth Industrial Revolution 1 Introduction 2 Artificial Intelligence (AI) 3 AI and Fourth Industrial Revolution 3.1 Physical Clusters 3.2 Digital Clusters 3.3 Biological Clusters 4 The Impact of Fourth Industrial Revolution 4.1 Economical Change 4.2 Social Change 4.3 Political Change 5 Fourth Industrial Revolution and COVID-19 6 Conclusion References Introducing Artificial Intelligence to Human Resources Management 1 Introduction 2 Literature Review 2.1 Strategic HR Planning Through AI 2.2 Smooth Recruitment and Selection Process 2.3 Planned Training and Development Process 2.4 Tactical Performance Appraisal 2.5 Ease of Use and Efficient HR Practices 2.6 Automation of Administrative Tasks 2.7 Preparing for the Future of Human Resources Management 3 Conclusion References Artificial Intelligence and Human Resource Management in Public Sector of Bahrain 1 Introduction 2 Methodology 3 Literature Review 4 Opportunities of Artificial Intelligence in Human Resources Department 4.1 Career Path 4.2 Recruitment 4.3 Talent Acquisition 4.4 Training and Development 4.5 Performance Analysis 4.6 Compensations 5 Conclusion References Artificial Intelligence in Accounting and Auditing Profession 1 Introduction 1.1 Background of the Study 1.2 Problem Statement 2 Literature Review 2.1 Artificial Intelligence and Its Types 2.2 Importance of AI and Its Benefits 2.3 AI in Accounting Sector 2.4 AI in Auditing Sector 2.5 Benefits of AI Within the Accounting and Auditing Industry 2.6 AI and Decision-Making Process 2.7 AI in Accounting and Auditing Sector and Loss of Jobs 2.8 Research Gap 3 Conclusion 3.1 Summary, Conclusion and Implications 3.2 Limitations 3.3 Suggestions and Recommendations for Future Research References Artificial Intelligence for Decision Making in the Era of Big Data 1 Introduction 2 A Brief History of AI 3 AI in Decision Making, Between Skepticism and Optimism 4 Applications of AI in Decision Making 5 The Role of Big Data 6 Conclusion References Artificial Intelligence (AI) in the Education of Accounting and Auditing Profession 1 Introduction 2 Literature Review and Theoretical Framework 2.1 Artificial Intelligence in Accounting and Auditing 2.2 Benefits of AI Incorporation in Accounting and Auditing 2.3 Risks of AI Incorporation in Accounting and Auditing 3 Conclusion References The Impact of Artificial Intelligence on the Human Resource Industry and the Process of Recruitment and Selection 1 Introduction 2 Literature Overview 2.1 Human Resource Algorithms 2.2 Recruitment and Selection Process in Artificial Intelligence 2.3 Defining a New Way of Recruiting 2.4 AI Applications for Human Resources (HR) That Are Available Today 2.5 Implementing AI Applications in the HR Industry 3 Conclusion and Future of AI in the HR Industry References The Effectiveness of Applying Artificial Intelligence in Recruitment in Private Sectors 1 Introduction 1.1 Research Problem 1.2 Research Objectives 2 Literature Review 2.1 E-HRM 2.2 Digital Recruitment 2.3 Artificial Intelligence 2.4 Artificial Intelligence in Recruitment 3 Conclusion References The Impact of Artificial Intelligence on Financial Institutes Services During Crisis: A Review of the Literature 1 Introduction 2 Related Theoretical Review 2.1 Artificial Intelligence (AI) 2.2 Financial Institutes Services 2.3 Crisis 3 Literature Review 3.1 The Development of AI in Financial Services 3.2 Implementing Artificial Intelligence in Financial Institutes Services During Crisis 4 Conclusion References Marketing, E-commerce and Digitalization Customer Resource Integration in Virtual Brand Communities: Conceptual Framework 1 Introduction 2 Literature Review 2.1 Resource Integration 2.2 Mutually Beneficial Interaction 2.3 Customer Social Participation 2.4 Brand Community on Social Media Platforms 3 Research Methods 4 Conclusion References Which E-Wom Dimensions are More Likely Leading to Impulsive Buying on Online Travel Agent? 1 Introduction 2 Literature Review 2.1 E-WOM 2.2 Impulsive Buying 3 Research Methods 4 Results 4.1 Profile of Respondents 4.2 Instrument Test 4.3 Classical Assumption Test 4.4 Hypothesis Testing 5 Conlusion, Limitation, and Future Research 5.1 Conclusion 5.2 Suggestion References Consumer Response Model for Luxury Brands 1 Introduction 2 Theoretical Framework and Hypotheses 2.1 Social Media Marketing Activities 2.2 Consumer Brand Engagement 2.3 Consumer Response 2.4 The Relationship Between Social Media Marketing Activity and Consumer Brand Engagement 2.5 The Relationship Between Social Media Marketing Activity and Consumer Response 2.6 The Relationship Between Consumer Brand Engagement and Consumer Response 3 Research Methods 4 Conclusion References Indian Cooperative Trade Platform (ICTP): A Grounded Model 1 Introduction 2 Research Question 3 Research Objective 4 Research Methodology 5 Digitalisation 6 Digital Transformation 7 Example of Revolutionary Changes Using Digitalisation 8 Potential in Digitalisation and Digital Transformation in Cooperatives 9 A Framework for the Indian Cooperative Trade Platform (ICTP) 9.1 Functioning of the Indian Cooperative Trade Platform (ICTP) 9.2 Indian Cooperative Trade Platform - A Grounded Process Model 9.3 Area of Operation 9.4 Membership 9.5 Capital 9.6 Management and Administration 10 Aims of ICTP 11 Conclusion References The Influence of Instagram Social Media on Participant Interest in MICE Tourism (Case Study: Bina Nusantara University Students) 1 Introduction 2 Literature Review 3 Research Methods 4 Findings 5 Conclusion References User’s Continuance Intention Towards Digital Payments: An Integrated Tripod Model DOI, TAM, TCT 1 Introduction 2 Background and Hypothesis Development 2.1 Hypothesis Development for the Proposed Model 2.2 Proposed Model 3 Methodology 4 Data Analysis and Discussion 5 Result Discussion 6 Conclusion References A Study on Cosmetics and Women Consumers: Government Protective Measures and Exploitative Practices 1 Introduction 2 Literature Review 3 Research Methodology 4 Analysis and Interpretation 5 Suggestions, Discussion, and Conclusion References The Influence of Key Antecedents on Attitude and Revisit Intention: Evidence from Visitors of Homestay in Kundasang, Sabah, Malaysia 1 Introduction 2 Literature Review 2.1 Revisit Intention 2.2 Customers’ Attitudes 2.3 Perceived Authenticity 2.4 Perceived Value 2.5 Perceived Risk 2.6 Electronic Word-of-Mouth Marketing (EWOM) 2.7 Price Sensitivity 2.8 Underlying Theory 2.9 Hypotheses Development 3 Methodology 4 Results 4.1 Results of Hypothesis Testing (Independent Constructs and Revisit Intention) 4.2 Results of Mediating Role of Attitude 5 Discussion of Results 5.1 The Influence of Antecedences and Attitude on Revisit Intention 5.2 The Mediating Effect of the Attitude 6 Contribution of the Study 7 Conclusion References A Literature Review on Digital Human Resources Management Towards Digital Skills and Employee Performance 1 Introduction 2 Literature Review 2.1 Digital Human Resource Management (HRM) on Employee Performance 2.2 Digital Human Resource Management (HRM) on Digital Skills 2.3 Digital Skills on Employee Performance 3 Discussion 4 Conclusion References Digital Transformation During the Pandemic Performed by SMEs in ASEAN Countries: A Review of Empirical Studies 1 Introduction 1.1 Objective and Structure of the Research 2 Literature Review 2.1 Summary of the Reviewed Empirical Studies 2.2 The Urgency for Digital Transformation 3 Findings on Digital Transformation Pathways During the Pandemic 3.1 Adjusting the Business Model 3.2 Jump into Digital Marketing 3.3 Implementing Digital Technology 3.4 E-Commerce Implementation 4 Discussion and Implication for the Future Research References Modern Challenges of Payment Systems’ Efficient Functioning 1 Introduction 2 Relevant Research 3 Obtained Research Results 4 Conclusions References Instagram Book Review Codebook: A Content Analysis of Book Reviews by Bookstagrammers on Instagram 1 Introduction 1.1 Book Reviewing in the Digital Era 1.2 Social Media Influencers: Bookstagrammers 1.3 Objectives 1.4 Methodology 2 Attribute Codebook and Themes 2.1 Review Length 2.2 Emoticons 2.3 Star Rating 2.4 Book Quote 2.5 Reader Experience 2.6 Story Plot 2.7 Spoiler Alert 2.8 QOTD 3 Attribute Outcomes 3.1 Reader Engagement 3.2 Influence Reader’s Purchase Intention 4 Limitations and Future Research 5 Conclusion References Digital Technologies and Small-Scale Rural Farmers in Malaysia 1 Introduction 2 Literature Review 3 Methodology 4 Findings and Discussion 5 Conclusion and Recommendations References Third Coffee Wave - Factors Influencing Consumers’ Coffee Purchase Decision in Shah Alam 1 Introduction 2 Literature Review 2.1 Taste 2.2 Price 2.3 Atmosphere 2.4 Digital Marketing 2.5 Job Performance 3 Research Method 4 Findings and Analysis 5 Conclusion and Recommendation References Evaluation of Reliability and Validity of Instruments for Digital Government Competency Framework for Omani Public Sector Administrators: Acceptance Study 1 Introduction 1.1 Research Gap 2 Methodology 2.1 Instrument Development 2.2 Translate the Survey 2.3 Face Validation of the Survey 2.4 Content Validation of the Survey by Experts 2.5 Pilot Study 3 Results 3.1 Pilot Study 3.2 Descriptive Statistics 4 Discussion 5 Conclusion 6 Study’s Implications 7 Limitations and Future Work References Factors that Impact a Company’s Digitalization and Employee Skills: The Case of Saudi Aramco 1 Introduction 2 Literature Review and Proposition Development 2.1 Factors Influence Digital Transformation 2.2 Employee Skills 2.3 Effectiveness of Digital Transformation 2.4 Digital Transformation in Saudi Aramco 2.5 Factors Affecting Digital Transformation 3 Robust Study 4 The Survey Results 5 Conclusions References Malaysian Student’s Attitude Towards Organic Food Buying Behaviour 1 Introduction 2 Literature Review 2.1 Health and Lifestyle 2.2 Environmental Consciousness 2.3 Government Support and Policy 2.4 Convenience and Price Consciousness 2.5 Religious Intent to Consume Organic Food 2.6 Subjective Norms 3 Research Methodology 3.1 Sampling Procedure and Data Collection 3.2 Measurement Instrument 3.3 Data Analysis and Findings 3.4 Reliability, Factor and Correlation Test Analysis 3.5 Multi Regression and Anova Analysis 3.6 Analyses of Coefficients on Determinants 4 Conclusion 5 Managerial Implication References Employee Productivity in the Service Industry: Does Human Resource Quality Matters? 1 Introduction 2 Service Versus Manufacturing Processes 3 Human Resource Quality in Attaining Employee Productivity 4 External Feature of HRQ 5 Internal Feature of HRQ 6 Discussion and Conclusion References The Role of Digital HRM: Contribution to the Improvement of Business Sustainability 1 Introduction 2 Literature Review 2.1 The Role of DHRM in Business Sustainability 3 Method 4 Research Result and Discussion 5 Conclusions, Limitations and Implications References Internal Control System on Using Digital Banking Applications and Services in Jordanian Banks During the Corona Virus Pandemic 1 Introduction 2 Literature Review 3 Materials and Method 4 Results and Findings 4.1 Result Analysis and Hypotheses Testing 5 Conclusion and Recommendations References Author Index