An Integrated Company-Wide Management System: Combining Lean Six Sigma with Process Improvement

Description

This book offers a comprehensive guide to implementing a company-wide management system (CWMS), utilising up-to-date methodologies of lean-six sigma in order to achieve high levels of business excellence. It builds the foundation for quality and continuous improvement, which can be implemented in any organization. The book begins with an introduction to and an overview of CWMSs, and reviews the existing literature on various management systems. It then discusses the integration and implementation of lean-six sigma in supply chain management. The integration approach presented highlights the link between the existing management systems and shows how continuous improvement methodologies are incorporated. The book then examines the components of CWMS, comparing them to other systems. It also explores Kano-based six sigma and concludes with further recommendations for reading. This book covers five management systems integrated into one novel approach that can be followed by organizations wishing to achieve quality and business excellence. Covering lean-six sigma – an essential element of management systems – it is a valuable resource for practitioners and academics alike. Front Matter ....Pages i-xxx Front Matter ....Pages 1-1 Introduction and Overview (Souraj Salah, Abdur Rahim)....Pages 3-5 Literature Review (Souraj Salah, Abdur Rahim)....Pages 7-36 Front Matter ....Pages 37-37 Six Sigma and TQM (Souraj Salah, Abdur Rahim)....Pages 39-47 The Integration of Six Sigma and Lean (Souraj Salah, Abdur Rahim)....Pages 49-93 Kano-Based Six Sigma (Souraj Salah, Abdur Rahim)....Pages 95-104 Implementing Lean Six Sigma in Supply Chain Management (Souraj Salah, Abdur Rahim)....Pages 105-111 Front Matter ....Pages 113-113 The Integration of QM and CI Methodologies with MSs (Souraj Salah, Abdur Rahim)....Pages 115-125 Integrated Company-Wide Management System (ICWMS) (Souraj Salah, Abdur Rahim)....Pages 127-163 ICWMS: Comparisons to Other Systems (Souraj Salah, Abdur Rahim)....Pages 165-174 Conclusions and Recommendations (Souraj Salah, Abdur Rahim)....Pages 175-179 Back Matter ....Pages 181-236