Tell Me, Where Are We Going and How Do We Get There?: What Matters When Facilitating Groups

Description

Learn the basics and techniques of a special form of conversation in this descriptive textbook: facilitation. Find out how facilitation supports communication and cooperation in groups and unleashes the potential existing in the group. This book is a translation of the original German 1st edition Sag mal: Wo geht’s lang und wie kommen wir dahin? by Ulf Lubienetzki & Heidrun Schüler-Lubienetzki, published by Springer-Verlag GmbH Germany, part of Springer Nature in 2020. The translation was done with the help of artificial intelligence (machine translation by the service DeepL.com). A subsequent human revision was done primarily in terms of content, so that the book will read stylistically differently from a conventional translation. Springer Nature works continuously to further the development of tools for the production of books and on the related technologies to support the authors. Preface Contents About the Authors 1: Introduction References 2: Facilitation?! What Is It? 2.1 Basics, Terms and Definitions 2.2 Goals and Limits of Facilitation Case Study 2.3 Facilitation as a Process Summary in Key Terms References 3: More Than Two People Are Involved in the Facilitation Process 3.1 The Contracting Authority Case Study 3.2 The Facilitator 3.2.1 Theme-Centred Interaction 3.2.2 Basic Attitude of the Facilitator Case Study 3.2.3 Role and Tasks of the Facilitator 3.3 The Group Case Study Summary in Key Terms References 4: Always One Step at a Time 4.1 The Contract 4.2 The Preparation 4.3 The Facilitated Group Work 4.3.1 Start 4.3.2 Content Work 4.3.3 End 4.4 Follow-Up References 5: Special Settings and Challenges of Facilitation 5.1 Large Group Procedures 5.1.1 World Café Case Study 5.1.2 Open Space 5.2 Challenges and Pitfalls 5.2.1 Group Dynamic Effects at the Beginning of a Facilitated Session Case Study 5.2.2 Planning Replaces Chance with Error Case Study 5.2.3 Resistance in Groups Summary in Key Terms References 6: Overall Summary in Key Terms References Glossary Index