The culture map
Book information
Description
Cover Title Page Copyright Dedication Contents Introduction: Navigating Cultural Differences and the Wisdom of Mrs. Chen 1. Listening to the Air Communicating Across Cultures 2. The Many Faces of Polite Evaluating Performance and Providing Negative Feedback 3. Why Versus How The Art of Persuasion in a Multicultural World 4. How Much Respect Do You Want? Leadership, Hierarchy, and Power 5. Big D or Little d Who Decides, and How? 6. The Head or the Heart Two Types of Trust and How They Grow 7. The Needle, Not the Knife Disagreeing Productively 8. How Late Is Late? Scheduling and Cross-Cultural Perceptions of Time Epilogue: Putting the Culture Map to Work Acknowledgments Notes Index About the Author
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