ENGLISH

Managing Quality of Life in Tourism and Hospitality

By Muzaffer Uysal; M Joseph Sirgy; Stefan Kruger

Book information

Publisher
CABI
Year
2018
ISBN
1786390450, 9781786390455
Language
english
Format
PDF
Filesize
7 MB (7566920 bytes)
Edition
1
Pages
183\185
Time added
2019-04-14 09:00:00
1786390469178639047797817863904629781786390479

Description

This book brings together the latest findings within these areas from researchers and practitioners and delivers them to the forefront of knowledge application with examples in tourism and hospitality settings. Quality-of-life research in tourism and hospitality has gained much momentum and can be classified in terms of three major categories: (1) quality-of-life research that focuses on tourists/guests and the impacts of specific tourism and hospitality programs on the overall quality of life of tourists/guests. (2) Quality-of-life research that focuses on employees of tourism/hospitality firms, such as the impact of work-life balance programs on front line service employees of hotels and (3) quality-of-life research that focuses on tourist communities including the impact of green community programs on the quality of life of residents of tourist communities. Each chapter contains an example of best practice or a case study and concludes with a summary of lessons learned. These lessons can be applied by tourism and hospitality practitioners and community leaders and can be used to further research by academics working within tourism and hospitality. Key Features - Best practice case studies - Broad coverage to include tourists, industry and local communities - International application

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