ENGLISH

Strategic Management for Public and Nonprofit Organizations (Public Administration and Public Policy)

By Alan W. Steiss

Book information

Year
2003
ISBN
0824708741, 9780824708740, 9780824747435
LCC
HD30.28 .S72813 2003
Open Library ID
OL3566076M
Language
english
Format
PDF
Filesize
5 MB (5563060 bytes)
Edition
1
Pages
456\450
Time added
2011-06-04 13:46:07

Description

The central resource for process improvement and innovation, this book includes valuable techniques to identify and improve organizational processes, as well as manage the change that accompanies implementation. Strategic Management for Public and Nonprofit Organizations discusses SWOT analysis, TQM, systematic innovation, Six Sigma, quality function deployment, process mapping, gap analysis, and activity based costing. With helpful references to secondary sources and a comprehensive glossary, this text will benefit public administrators, financial managers, public planners, investment managers, policy analysts, and public policy specialists, and upper-level undergraduate and graduate students in these disciplines.

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