ENGLISH

Decision Support in Organizational Transformation: IFIP TC8 WG8.3 International Conference on Organizational Transformation and Decision Support, 15–16 September 1997, La Gomera, Canary Islands

By Patrick Humphreys , P. Humphreys , Andrew McCosh , W. Mayon-White (auth.) , Sabino Ayestaran , Bill Mayon-White (eds.)

Book information

Publisher
Springer US
Year
1997
ISBN
978-1-4757-4922-9, 978-0-387-35348-7
DOI
10.1007/978-0-387-35348-7
Language
english
Format
PDF
Filesize
12 MB (12743907 bytes)
Series
IFIP — The International Federation for Information Processing
Edition
1
Pages
279\286
Time added
2013-12-12 02:00:00
Computer Communication Networks; Operation Researc

Description

The main purpose of this paper is to contribute to the discussion about the design of computer and communication systems that can aid the management process. 1.1 Historical Overview We propose that Decision Support System can be considered as a design conception conceived within the computer industry to facilitate the use of computer technology in organisations (Keen, 1991). This framework, built during the late 1970s, offers computer and communication technology as support to the decision process which constitutes, in this view, the core of the management process. The DSS framework offers the following capabilities: • Access: ease of use, wide variety of data, analysis and modelling capacity. • Technological: software gel)eration tools. • Development modes: interactive and evolutionary. Within this perspective, computer and communication technologies are seen as an amplification of the human data processing capabilities which limit the decision process. Thus, the human being is understood metaphorically as a data processing machine. Mental processes are associated with the manipulation of symbols aOO human communication to signal transmission.

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