Role Competency Matrix: A Step-By-Step Guide to an Objective Competency Management System

Description

This book discusses the Role Competency Matrix (RCM), a competency management system framework that helps organizations to quantify and manage workforce competencies and align them to business needs. An objective and transparent system for both employees and managers alike, the RCM helps managers make quantitative decisions to develop strategies for staffing needs, competency development, career progression and succession planning in the workforce. It also helps employees to identify the roles suited to their aspirations and capabilities and to take responsibility for their development. “The right people for the right roles” is key to effective workforce management, and workforce competencies must be optimally deployed to improve productivity, enhance job satisfaction and reduce attrition. At the same time, information technology (IT) businesses are under constant pressure to respond quickly to the ever-changing technology and business trends. Although, some organizations take a myopic “hire and fire” approach, in order to succeed, an organization must continually upgrade its workforce’s competencies in line with new demands. Front Matter ....Pages i-xix Introduction (Mahesh Kuruba)....Pages 1-7 People Management Challenges (Mahesh Kuruba)....Pages 9-16 Competency Management (Mahesh Kuruba)....Pages 17-26 Measuring Competency (Mahesh Kuruba)....Pages 27-48 The Role Competency Matrix (Mahesh Kuruba)....Pages 49-75 Role Competency Matrix—Applications (Mahesh Kuruba)....Pages 77-101 Implementing RCM (Mahesh Kuruba)....Pages 103-131 Change Management (Mahesh Kuruba)....Pages 133-139 RCM Analytics (Mahesh Kuruba)....Pages 141-165 Back Matter ....Pages 167-168